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Privacy Statement

 

PHANEL INTERNET & BUSINESS SERVICES’ official privacy policy is as follows:

 

1.                 PHANEL INTERNET & BUSINESS SERVICES will never make available any personal information that we acquire from a user or a customer such as name or place of residence.

2.                  All email accounts used to contact us are kept private and will not be resold to any outside party for use of "Spam" or any other such nonsense.

3.                  No personally identifiable information such as your name, address, telephone number, social security number, e-mail address, or other identifiers are collected if you browse our web site.

4.                  When you are asked for personal information on this web site, you are sharing that information with PHANEL INTERNET & BUSINESS SERVICES alone, unless it is specifically stated otherwise.

5.                  If you choose to share personal information with us - by sending a message or filling out an electronic form with personal information - we will use the information only for the purposes you authorized. Some of the information may be saved for a designated period, but we will not disclose the information to third parties or other government agencies unless required or authorized to do so by state or federal law.

6.                  The primary goal of PHANEL INTERNET & BUSINESS SERVICES in collecting personal information is to provide you, the user/customer, with a customized experience and to assist your navigation throughout this web site.

7.                  Other than the administrators of this web site or other authorized personnel of PHANEL INTERNET & BUSINESS SERVICES, no one has access to your personal information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, PHANEL INTERNET & BUSINESS SERVICES cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. This does not include purchase and account manager. Our online payment set up, account manager and domain name registration are well secured.

8.                  Please keep in mind that whenever you voluntarily disclose personal information online that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Please be careful and responsible whenever you are online.

** Internet "cookies" are messages that a web server gives to your web browser in connection with your visit to a web site. The message contains information, in the form of lines of text that is then stored on your hard drive. As you visit certain pages of a web site, the site transmits a cookie to your browser; when you return to the page or site that transmitted the cookie, the information is transmitted back to the web site's server. Cookies are stored on your hard drive and are not stored, in any form, by the web server. Cookies cannot transmit computer viruses. You can set up your web browser to inform you when cookies are being sent and/or to prevent cookies from being sent.

PHANEL INTERNET & BUSINESS SERVICES  utilize cookies on a limited basis to help reduce the amount of information you will have to re-enter when using features on the site. 

 

PHANEL INTERNET & BUSINESS SERVICES
Civil Subpoena Policy

PHANEL INTERNET & BUSINESS SERVICES. - Civil Subpoena Policy

PHANEL INTERNET & BUSINESS SERVICES's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on PHANEL INTERNET & BUSINESS SERVICES or one of its affiliates.

If you seek the identity or account information of a PHANEL INTERNET & BUSINESS SERVICES customer in connection with a civil legal matter, you must fax, mail, or serve PHANEL INTERNET & BUSINESS SERVICES Software, Inc. with a valid subpoena.

Submission of Subpoenas

PHANEL INTERNET & BUSINESS SERVICES is headquartered in Daytona Beach, Florida and Scottsdale, Arizona and all civil subpoenas should be served at that location or mailed to:

Compliance Department
PHANEL INTERNET & BUSINESS SERVICES
PO Box 664
Daytona Beach, Fl 32115

OR

Compliance Department
PHANEL INTERNET & BUSINESS SERVICES
14455 N. Hayden Road
Suite 219
Scottsdale, Arizona
85260

Alternatively, the civil subpoena can be faxed to:

480.624.2546
Attn: Compliance Department
Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, PHANEL INTERNET & BUSINESS SERVICES will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, PHANEL INTERNET & BUSINESS SERVICES will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court.

Fees for Subpoena Compliance

PHANEL INTERNET & BUSINESS SERVICES will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the PHANEL INTERNET & BUSINESS SERVICES invoice. Checks should be made out to PHANEL INTERNET & BUSINESS SERVICES Software, Inc.

PHANEL INTERNET & BUSINESS SERVICES's subpoena compliance costs are as follows:

  • Research - $75.00/hour
  • Federal Express - Cost as Billed
  • Copies - $.25/page

    Policies Regarding E-mail

    PHANEL INTERNET & BUSINESS SERVICES will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. PHANEL INTERNET & BUSINESS SERVICES's e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a period of up to thirty (30) days.

    PHANEL INTERNET & BUSINESS SERVICES reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the PHANEL INTERNET & BUSINESS SERVICES e-mail address is related to the pending litigation and the underlying subpoena.


 




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